The more you can inspire, encourage and incent everyone who works for you the better chance you have for success. Being open-minded during any economy ensures you will have employees who wouldn’t’ think of being anywhere else. A happy employee translates to a happy client.

So consider a bonus for each new customer any practitioner brings into your business. Give them something else when they rebook. Reward the behavior you are looking for that adds up to a growing repeat business. You want to take care of the hands that your business relies on.

This requires a simple signed agreement up front and a commitment to upholding your agreements by developing systems for each process. Get creative, be flexible and you will continue to build a thriving business that people love to work at and patronize.

Coaching clients, customers, partner